Hyster-Yale: Quality Across The Product Life Cycle
At Hyster-Yale, product design begins with ongoing customer research and business analytics that inform and guide product innovation. Strategic partnerships strengthen the process, leading to smarter technologies such as using hydrogen fuel cells and lithium ion batteries to create viable and greener alternative energy solutions and the use of technology solutions, such as telematics and automation.
Every new product follows a carefully structured and rigorous six-stage development process, with truck production taking place within 12 ISO-certified manufacturing facilities located in North America, South America, Europe and Asia. Each Hyster-Yale manufacturing site uses state-of-the-art fabrication and testing to ensure all lift trucks exceed application requirements.
The quality process is then upheld by our distribution and dealer network, acting locally to provide timely customer-driven support through service and aftermarket parts.
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